
About Equipo
We are a 100% New Zealand owned and operated online store bringing you a strap for every wrist.
We are based in Christchurch, New Zealand, and our aim is to find you the best quality Watch Straps and accessories for your Fitbit, Garmin, Apple Watch and more!
We stock our products in New Zealand and dispatch orders every working day via tracked courier.
You can check out more on shipping here. Courier tracking is provided on all orders.
We believe in giving you the very best customer experience, and that is why all of our purchases come with a 100% money back guarantee should you not be happy with your purchase for any reason.
We have a range of payment methods that best suit you! These include:
ShopPay (Credit Cards), Afterpay, Laybuy, Humm, PayPal, Apple Pay, Google Pay, POLi
If you happen to make a mistake when making an order, or feel the colour or size is not quite right for you, we will happily exchange the watch strap for you for no extra charge!
Our aim is to get every customer the right strap for their wrist!
You can arrange an exchange by visiting our Return & Exchange Portal here.
We ship all over the world, with tracking on every order. It's that simple!
We work hard to get you a great range of options for your watch straps and accessories to ensure you stand out from the crowd!
Our accessories are stylish and add a level of sophistication to your Fitbit, Garmin, Apple Watch or Traditional Watch.
Our site uses secure payment gateways such as Shop Pay, Afterpay, Laybuy and Paypal as well as the industry standard SSL encryption so you can shop with confidence.
Nothing breaks our heart at Equipo more than sick kids in New Zealand. That's why we are avid and passionate supporters of Starship children's hospital and their mission to deliver world-class healthcare to all New Zealand children and their whānau.
As such, we are currently matching your donations dollar for dollar with each purchase up to $5 per order.
We are honoured to have been deemed an "Exceptional" Google Top Quality Store.
To make a store Top Quality, Google checks data on certain experience categories when you shop, like shipping and returns policies, among others. Google also checks user ratings and the business’s website to measure its quality and accessibility.
To estimate the expected quality of a shopping experience, Google considers all of that info together. The businesses with the highest ratings earn the Top Quality Store badge. You can find out more about this here
What our customers say about us
TESTIMONIALS
- Fitbit - https://www.fitbit.com/global/nz/home
- Garmin - https://www.garmin.com/en-NZ/
- Apple - https://www.apple.com/nz/
Check out our partner site Toddle.co.nz
